Icon-facebook Twitter Icon-linkedin
  • (484) 909-0603
  • Info@CaringConnectionsPA.com
caring connections
caring connections

Welcome to
Caring Connections

Caring Connections is a Pennsylvania Office of Developmental Program approved Support Brokerage Service provider. We currently provide services to eight Southeastern and Central Pennsylvania counties and are growing.

Get In Touch
Our Services

Mission Statement

Our mission is to empower individuals to lead fulfilling and meaningful lives by providing comprehensive, personalized support and services tailored to their unique needs, preferences, and aspirations. We are committed to fostering self-determination, independence, and dignity for all individuals by promoting their active participation in decision-making processes that shape their lives.We continuously innovate and adapt our services to meet the evolving needs of each individual we serve, fostering a culture of continuous learning and improvement, while striving to deliver the highest quality of broker services that promotes the individuals overall well-being, enhance their quality of life, and foster meaningful connections within the community.We strive to be a trusted resource for individuals, families, and communities, promoting an everyday life.

mission

Vision Statement

Our vision is that every individual is fully supported to lead a life filled with purpose, dignity, and choice. Where individuals have the freedom to shape their own path, enhance their quality of life and promote independence.We envision a support system that recognizes and values the unique needs and preferences of each individual, and provides them with the tools, resources, and support they need to make informed decisions to live their best life.

vision

B

R

I

D

G

E

bridge home

Building Relationships

Researching Community Opportunities 

Improving Confidence

Discovering Resources

Growing Independence

Encouraging
an Everyday Life
Bridge Connections
Click To Enlarge

OUR SERVICES

Supports Broker

The Supports Broker service is available to individuals who elect to self-direct their own services. Designed to assist individuals with employer-related functions to successfully self-direct some or all the individual’s needed services. The Supports Broker will work collaboratively with the Supports Coordinator and service plan team but may not perform Supports Coordination functions. Some of the broker services are outlined below:

Promoting best practices in employee recruitment and management:

  • Assist the individual in developing effective recruiting, interviewing, hiring, and scheduling, supervising and payroll practices.
  • Participate in Financial Management Service’s (FMS) orientation and other necessary. trainings and interactions.
  • Help to determine worker pay rates, based on funding and budget availability.
Learn More

Ensuring civil and personal rights:

  • Assist the person in realizing her/his full civil rights as a participating member of her/his community and as a citizen of the United States.
  • Promote the health, rights, and safety of the individual.
  • Maintain confidentiality regarding all communication and information related to the participant, employees, and other people involved with the individual’s services.
Learn More

Working as an effective member of the team:

  • Assist the individual in identifying and sustaining an effective personal support network of family, friends and paid supporters which may include facilitating regular “Circle of Support” meetings.
  • Maintain monthly contact with the individual and maintain a Contact Log, documenting all activities, conversations or assistance provided.
Learn More

Partnering to ensure the best possible planning:

  • Using person-centered planning techniques and approaches, coordinate formal and informal Supports.
  • Assist the individual with planning prior to and during the Individual Support Plan process and other meetings to ensure access to community resources and formal paid services.
  • Assist the person with arranging for and effectively using generic community resources and informal supports this may include use of community mapping strategies.
Learn More

Ensuring the best possible use of public funding:

  • Provide education and guidance with person centered thinking, planning and action; risks and responsibilities of directing one’s own services; rights; community resources and developing and sustaining a natural support system.
  • Assist with ensuring that efforts and resources are directed at and supporting the person to accomplish his or her desired outcomes.
  • Assist with managing, monitoring, and reviewing services utilized and funding, including budgeting and review and evaluation of monthly expenditure reports.
Learn More

OUR TEAM

Darrell Kinney Profile Picture

Darrell Kinney

Owner/Chief Executive Officer

An experienced Information Technology professional with 30+ years of experience in building productive relationships to support strategic business objectives.



View More
Erin Bove Profile Picture

Erin Bove

Certified Supports Broker Manager

Erin joins Caring Connections with over 12 years of experience supporting individuals and has over 10 years of experience as a DSP performing various duties that align with the Support Broker role. 

View More

Testimonials

What our participants say about us

“Erin has been working with our family for over 2 years.  As parents of 2 special needs adults her broad knowledge base has helped open many avenues for my sons. We are grateful for her diligent work. Her compassion and dedication to her profession are outstanding.  I would recommend her to anyone looking for additional help and support.”

Nancy H.

“Erin Bove has been essential in helping to support my daughter’s needs more than I can express.  She has empowered my daughter to hire, interview and manage payroll for her staff.  This alone has increased my daughter’s self-esteem and confidence.  She has taught me to ask the right questions and researches where to get the help that benefits my daughter and is available to her.  I would recommend Erin and Caring Connections to anyone as an excellent choice for a supports broker.”

Elizabeth R.

Latest News & Articles

caring connections

Follow our social media :

Icon-facebook Twitter Icon-linkedin

Quick Links

Get in Touch

  • 320 Commons Drive
    Suite #213
    Parkesburg, Pa 19353
  • Info@CaringConnectionsPA.com
  • (484) 909-0603

Copyright © 2024 Caring Connections, All rights reserved.

Promoting best practices in employee recruitment and management:

  • Providing explanation and assistance in completing employer or managing employer related paperwork and in understanding and fulfilling the responsibilities outlined in the Common Law Employer or Managing Employer Agreement forms
  • Assist the individual in developing effective recruiting, interviewing, hiring, and scheduling, supervising and payroll practices
  • Participate in Financial Management Service’s (FMS) orientation and other necessary. trainings and interactions
  • Help to determine worker pay rates, based on funding and budget availability
  • Help to arrange and/or provide training for support staff
  • Facilitate detailed training and education on human resource standards, basic problem solving and conflict resolution
  • Provide information on workplace safety and assist with developing and implementing strategies for effective management of workplace injury prevention.
  • Assist with management of workers and in completing performance reviews on a regular basis
  • Work with the individual to develop appropriate procedures for managing worker performance and if needed, separating with workers and/or communicating with the FMS organization regarding the need or desire to remove workers from the individual’s team

Ensuring civil and personal rights:

  • Assist the person in realizing her/his full civil rights as a participating member of her/his community and as a citizen of the United States
  • Promote the health, rights, and safety of the individual
  • Maintain confidentiality regarding all communication and information related to the participant, employees, and other people involved with the individual’s services
  • Demonstrate an understanding of the Pennsylvania Home and Community Based Waiver Services, including the Participant Directed option and all applicable policies and Procedures
  • Immediately report alleged, observed, or suspected abuse and/or neglect
  • Provide information on the Pennsylvania Office of Developmental Programs’ Incident Management process

Working as an effective member of the team:

  • Assist the individual in identifying and sustaining an effective personal support network of family, friends and paid supporters which may include facilitating regular “Circle of Support” meetings
  • Use effective communication skills to benefit the person, specifically as it relates to interaction with the informal, unpaid resources and networks in the community as well as the Financial Management Service, Administrative Entity, Supports Coordination Organization, and the Office of Developmental Programs (ODP)
  • Maintain monthly contact with the individual and maintain a Contact Log, documenting all activities, conversations or assistance provided
  • Maintain regular contact with the Support Coordinator, as per the individual’s preference

Partnering to ensure the best possible planning:

  • Using person-centered planning techniques and approaches, coordinate formal and informal Supports
  • Assist the individual with planning prior to and during the Individual Support Plan process and other meetings to ensure access to community resources and formal paid services.
  • Assist the person with arranging for and effectively using generic community resources and informal supports this may include use of community mapping strategies
  • Assist the person with arranging for and effectively using generic community resources and informal supports this may include use of community mapping strategies
  • Provide technical assistance with developing, implementing and modifying a back-up plan for services, staffing for emergencies and/or worker absences

Ensuring the best possible use of public funding:

  • Provide education and guidance with person centered thinking, planning and action; risks and responsibilities of directing one’s own services; rights; community resources and developing and sustaining a natural support system
  • Assist with ensuring that efforts and resources are directed at and supporting the person to accomplish his or her desired outcomes
  • Assist with managing, monitoring, and reviewing services utilized and funding, including budgeting and review and evaluation of monthly expenditure reports
  • Assist with completing and submitting all required documentation and with complying with the standards, regulations, policies, and waiver requirements related to Participant Direction.